Converting your regular messages to templates will ensure prompt replies to your guests. Superb communication is part of good rental management, so you need to make sure that you stay in contact with your guests. Search your Airbnb inbox for messaging threads from each query and reservation.In your profile section, click on Messages.First, make sure you sign in to the hosting version of Airbnb.Click on the Message section of your account to send a new message to a guest.Ĭhecking your Airbnb messages online is a quick and convenient process:.Log in to the hosting version of Airbnb.Although there are other message systems out there, Airbnb requests hosts and guests to stay in touch on the Airbnb platform to minimize potential risks like fraud and phishing scams. Limiting your communication to the Airbnb platform protects you as a host under Airbnb’s Terms of Service, Host Guarantee, and Host Protection, among other safeguards. Hosts and guests need to communicate through Airbnb only. What are Airbnb Automated Messages? How Do I Chat on Airbnb?
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